I read Sylvia Boorstein’s Happiness Is an Inside Job more than once. Toward the beginning, she describes how she talks to herself when she gets startled. Sweetheart,” she says, “you are in pain. Relax. Take a deep breath. Let’s pay attention to what is happening. Then we’ll figure out what to do.” I have read this before, but one day it clicks in. I become startled so easily and so often. I begin practicing with this. I try it out right away when I get a disturbing email from my work. It keeps me from spinning out into stories about what I’m being asked to do, mostly how it’s “not fair.” (They still arise, but I don’t dwell in them.) It makes so much sense to me. There is a bit of the, “Duh!” about it for me. I have been trying to learn how to not be reactive to people, to reach for kindness. But of course I need to re-establish my connection to myself first before that becomes possible. I practice the sweetheart approach again and again. I am so excited, certain I have found a way to interrupt my autopilot after all these decades. Later I discover I am still not very good at this in the heat of the moment when other people are involved. Maybe I need to learn to catch it still in the startle, in the fear. Maybe when I get to the anger it’s too late. I am deflated. But my optimism ekes back in. I know I’m not giving up.